12/2/2023 0 Comments Microsoft teams down![]() Let us know in the forums if you're still having issues. Judging from the feedback online not everyone has got back to normal in Redmond's cloud yet. "Additional information is available in the admin center under MO544156." "We've received positive confirmation through our internal telemetry and impacted users that service has been restored," the biz disclosed. The outage is over, and everyone caught up in it should now have a full service, Redmond said at 1310 PT (2010 UTC). The biz noted that while the Microsoft 365 apps may not render, users can still try to access the applications directly through the URLs, such as Outlook at and Word Online at /word/launch. Redmond also expanded the list of the affected services to include Yammer (the search bar is missing from the user interface) and Outlook on the web, where users could seee slowness or latency when accessing or using it. The users impacted are those served by the affected infrastructure, with most of the cases being in North and South America, according to the vendor. ![]() We’re changing some configurations which were part of the service update that occurred on Monday, April 17, 2023, to see if this provides relief whilst we continue to investigate the source of the high CPU utilization.” In an update early this afternoon, on the US East Coast, Microsoft said the focus of its investigation into the outage is on high CPU utilization occurring on “the components that facilitate the back-end API calls for the navigation headers and features. The Register contacted Microsoft and will update the story as more information comes in. In January, Microsoft had to roll back a network change in its WAN after it cause problems a range of cloud services, including Exchange Online, Teams, Outlook, and OneDrive for Business. A code change caused a four-hour outage of Azure Resource Manager in Europe in March and a month earlier Outlook was knocked out for a while. Microsoft has battled its share of outages in recent months. They then logged into the unlicensed Admin account, "repeated the same disable component, save, re-enabled component, save process – then refreshed the licensed user browser and all appears OK again." ![]() "Logged in just now and it looks like the problem's returned." "I disabled and re-enabled the 'Microsoft 365 apps for Business' component of a Business Standard license, then refreshed and all was good," they wrote. Someone writing from Australia said they experienced similar problems as they tried to install Office apps. "Same symptoms here across our org (Midwest, US) and a few potentially related tickets with clients this morning," wrote another user. One admin in the UK wrote on Reddit that several of their users reported the problem to them and that they were able to reproduce the faults in several tenants.
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